Contact support
Email us anytime and a real person will respond.
Response time
We aim to respond within 2 business days (Monday through Friday, U.S. Central Time). Privacy and deletion requests are completed within the timeframes in our Privacy Policy.
What to include
The app name, your account email, your device and OS version, and a description of the issue. Screenshots help.
Account deletion
Want to delete your account and data? Follow the steps on our deletion page.
Frequently asked questions
Which apps does 3Gen Legacy Holdings support?
3Gen Legacy Holdings LLC is the publisher of StudyTriage, an AI planning and study-support app for nursing students, and supports every app in our portfolio through this page. More ventures are in development.
How do I get help with StudyTriage?
Email [email protected] with a description of the issue, your device and operating system, and the app version if you know it. Screenshots are helpful. You can also learn more at studytriage.app.
How do I join the StudyTriage beta?
StudyTriage is currently in public beta through Apple TestFlight. Visit studytriage.app for current beta access information.
What features are available in StudyTriage today?
The beta currently includes syllabus parsing, a calendar, Canvas import, and a clinical planner.
The dates parsed from my syllabus look wrong. What should I do?
AI parsing can make mistakes. Please review and correct imported items in the app, and always confirm important dates with your official syllabus or instructor. If you see a repeated problem, email us a description (and the document type, if you're comfortable sharing) so we can improve parsing.
Is my data sold or used for advertising?
No. We do not sell personal information or use your content for targeted advertising. See our Privacy Policy for details.
Can I enter patient information in the clinical planner?
No. The clinical planner is for schedules and study planning only. Please do not enter any protected health information or details that could identify a patient.
How do I delete my account and data?
Email [email protected] from your account email with the subject "Account Deletion Request" and the app name. We'll verify the request and delete your account and associated data within 30 days. Full details are on our Delete Account & Data page.
How do I request a copy of my data or correct it?
Email [email protected] with the subject "Privacy Request" and tell us what you'd like to access, correct, or export. We respond to privacy requests within 45 days.
Policies
Review our Privacy Policy and Terms of Service.